Pet Unlock Pack Frequently Asked Questions


Q: What is the Pet Unlock Pack?

A: The Pet Unlock Pack is a feature that unlocks all standard pets and all of their evolutions on a single account.


Q: How much does it cost?

A: The Pet Unlock Pack costs $9.99.


Q: How do I buy it?

A: You may purchase the Pet Unlock Pack via the in-game store or via the NCsoft Store.


Q: What payment methods are available?

A: You may use a credit card or PayPal (via the NCsoft Store).


Q: When will I be charged for this?

A: You will be charged when you successfully confirm your purchase. You will receive an email confirmation that the transaction has gone through.


Q: How do I access my unlocked pets?

A: Go in-game and travel to the Zaishen Menagerie, located in the Battle Isles. Within the Menagerie Grounds, all of your unlocked pets are available to be charmed using the Ranger skill Charm Animal. Members of the Zaishen Order housed in the Menagerie can provide detailed information about each pet, specific pet evolutions, techniques for leveling pets, and other services.


Q: Can all of my characters access the Zaishen Menagerie?

A: All characters who can access the Battle Isles may also access the Zaishen Menagerie. If you have original Guild Wars characters who have stayed in the Pre-Searing Kingdom of Ascalon and Factions characters who remain on Shing Jea Island, they cannot access the Zaishen Menagerie until you advance them further in the storyline.


Q: What pets does it include?

A: It includes the following pets:

  • Albino Rat
  • Black Bear
  • Black Wolf
  • Crane
  • Crocodile
  • Dune Lizard
  • Flamingo
  • Hyena
  • Iguana
  • Jahai Rat
  • Lion
  • Lioness
  • Lurker
  • Lynx
  • Melandru's Stalker
  • Moa Bird
  • Mountain Eagle
  • Polar Bear
  • Raven
  • Reef Lurker
  • Tiger
  • Warthog
  • White Crab
  • White Tiger
  • White Wolf
  • Wolf

It does not include Prestige pets such as:
  • Black Moa
  • Black Widow
  • Jingle Bear
  • Moss Spider
  • Phoenix
  • Rainbow Phoenix
  • White Moa


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