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General Contact Information

Main Contact: The Guild Wars Knowledge Base
Account Issues, Technical Support Issues, Comments, Feedback, Game Bugs, and Events.
Support: http://support.guildwars.com
Account Issues, Technical Support, Game Bugs, and reports of cheats, hacks, exploits and in-game misbehavior and abuse.

Click the links for support in French, German, Italian and Spanish.

Suggestions: If you have suggestions for Guild Wars, we ask that you share them on one of our fansite forums. Forums are read daily, and ideas will be seen by the development team.

E-Mail Addresses:

Note: Please note that emails sent to duplicate addresses will be deleted without response.

Support: Account Issues, Technical Support, Game Bugs, and reports of cheats, hacks, exploits and in-game misbehavior and abuse. Submit your email by visiting this page: http://support.guildwars.com. Simply select your region and use the "Ask a Question" tab to send us an email! http://support.guildwars.com
The addresses listed below are not able to offer account support of any kind. Please visit http://support.guildwars.com and submit your email or report via the "Ask a Question" tab. Thank you for understanding.
Community: General Community Contact
community@arena.net
Fansites: Support and review of fansites and community sites fansites@arena.net
The Scribe: Feedback and suggestions on the weekly news scroll TheScribe@arena.net
Name Reports: Reports of Inappropriate character or guild names (Note, this is for names only; report behavior concerns to http://support.guildwars.com/) ReportName@arena.net
Guild of the Week: Feedback and nominations for the website feature guilds@arena.net
Organized Play: Tournament and Ladder Issues tournament@arena.net
Press: Contacts from journalists press@arena.net
Jobs: For employment-related contact only jobs@arena.net


Mailing Address:
ArenaNet, Inc.
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Bellevue, WA 98004